Client Code of Conduct Form

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Client Code of Conduct

Please fill out this form as completely and accurately as possible so we can get to know you and your pet(s) before your visit. If this is an emergency, or if your pet needs urgent care, please call us at 636-240-7646 for a faster response.

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At Arch Animal Hospital West, we strive to provide a safe and welcoming environment for our clients and our employees, who work hard every day to serve our patients. We will not accept the following behaviors: verbal abuse, malicious or harmful statements about others, profanity or disrespect, any form of harassment, discriminatory comments or actions, intimidation tactics and/or making threats, allowing your pet to intimidate or threaten a person or another pet, public disclosure of another's private information, suspicion of being under the influence of alcohol or behavior-altering drugs, or failure to comply with requests of our staff such a leashing/restraining your pet. If your behavior is problematic, we reserve the right to discontinue services. This policy is strictly enforced, and noncompliance will result in corrective measures being taken, which may include being asked to leave the property and the possible involvement of law enforcement. Thank you for your cooperation and understanding! *

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Client Code of Conduct Form

Client Code of Conduct

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